This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The one-time passwords (OTP codes) have a 30 second timer counting down. When logging in with multi-factor authentication, you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Multi factor authentication (MFA) or two factor authentication (2FA) provides a second layer of security. Getting started with multi-factor authentication You also have additional account management options for your Microsoft personal, work or school accounts. Other than reiterating that the app does not collect personal information and does not open your personal device up for FOIA requests, is there anything I can tell people to give them peace of mind when we start migrating entire departments to MFA? I have spoken with department heads and our city manager about the potential for unrest over this, but is it just a case of telling people to suck it up and do it or you won't have access to your account? I want to be as accommodating as possible (within reason) but I don't want to stir the pot and have people think we are putting spyware on their personal phones.Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. Not everyone has a smart phone issued to them so we are still offering the option to authenticate with SMS. I have contacted a few users of various technical proficiency to test out the instructions I have written up for them (a lot of older, computer-illiterate folks) and one thing I didn't anticipate (although I should have) is that quite a few folks were hesitant to download the MS Authenticator app, with some even outright refusing. I work for a city government and we have ~300 users and are gearing up to roll out MFA city wide (Office 365).
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